Privacy policy and data collection

Le Refuge de Darwyn respects your privacy and is committed to protecting it by implementing a privacy policy.

Who processes your personal data?

The data controller is Le Refuge de Darwyn.

You can contact us at

Data we collect

We collect several types of personal data depending on the type of service offered, including :

  • First name(s) and surname(s)
  • Postal address
  • E-mail
  • Phone number
  • Donation history
  • Credit card payment information

Depending on the type of interaction you have with the Refuge, we also collect:

  • Gender
  • Year of birth
  • Marital status
  • First names and surnames of spouse or parents
  • Profession
  • Photographs/images

This data may concern :

  • Users of our website
  • Refuge members and sponsors
  • Donors
  • Participants in events
  • Customers of our store

We collect this data :

  • When you provide it to us directly through offline or in-person interactions
  • On our website
  • On various forms (camps, birthdays, events, horse placement, etc.)
  • When you use our services
  • When you participate in our programs or register for and/or attend an event organized by us
  • Publicly accessible resources.

Information you provide

We collect data when you interact with the Refuge, whether through our website, offline or in person:

  • Personal data you provide when applying or becoming a member.
  • Records and copies of correspondence (including e-mails, other electronic messages and posts on social networks) that you provide to us when you contact us.
  • Registration for Refuge events.
  • Personal data you provide when you make a donation.
  • Personal data you provide when you make a request.
  • Details you provide when you make a transaction on our website or place an order. You may be required to provide financial information before you can place an order on our website.

Use of your personal data

We use the data we collect about you or that you provide to us, including your personal data:

  • To become a member of the association ;
  • To enter into and perform contractual relations in accordance with the provisions of the contracts;
  • To communicate with you by any appropriate means to answer your questions about our services;
  • To send you information about the Refuge (Gazette, upcoming events, etc.).
  • To provide you with information, products or services you have requested.
  • To fulfill our obligations and enforce our rights under contracts between you and us, including billings and collections. – For any other purpose for which we have your consent.

Disclosure of your personal data

The data we provide is never passed on to third parties and is only used in the following cases:

  • For the purposes communicated to you at the time you provided the data.
  • After receiving your consent.
  • To put you in touch with other people related to your request

Personal data on donors

Le Refuge will not sell, exchange or pass on donors’ personal information to third parties, in particular their name, telephone number, e-mail or postal address. Nor will it send mailings on behalf of other, unrelated organizations. This policy applies to all personal data received by Refuge, online and offline, electronically, in writing or verbally.

How long we keep your personal data

We keep the data collected for as long as is necessary to fulfill contractual obligations.